Customer
Move buyer conversations forward.
Reply faster, remember conversations and know the buyer before you say hello. Everything your team needs to turn more enquiries into sales.
Everything to capture, converse and convert.
Engagement
Follow up faster, and with the right context, from the moment an enquiry lands.
Auto-response, after hours- AI smart replies
- Voice-call summarisation
- Customer prioritisation
- Enquiry enrichment
- Intent classification
Conversations
Talk to buyers on every channel, in one place, with the full history kept together.
- In-app voice calls
- SMS & Call Connect
- Messages
Other inclusions
Re-engage warm buyers and connect enquiries to the systems your team already runs.
- Lead Ingestion & Distribution
- AI Assistant
- Test drive and loan vehicle management
Test drive management
with more insight.
Manage test drives and loan vehicles, giving dealerships a simpler way to run the process while giving OEMs visibility into network-wide trends, model interest and conversion.
Speed
Don't keep buyers waiting.
Auto-responses and AI-drafted replies keep buyers engaged around the clock, so a late-night enquiry gets an answer, not a queue.
Recall
Pick up right where you left off.
Every call, text and message lives in one thread, summarised by AI with the buyer's intent flagged, so no conversation starts from scratch.
Context
Know the buyer before you say hello.
Enquiries from carsales come with the buyer's marketplace journey attached, so your team walks in already knowing what they're after.
Works with your CRM,
not instead of it.
Sync lead and customer details to the CRM you already use, all from Nexgate, so your records stay current without changing how you manage them.
Convert more of the right buyers.
See how Nexgate helps your team reply faster, remember every buyer and
close more of the enquiries you already get.
close more of the enquiries you already get.
